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Privacy Policy

Effective Date: 3rd Nov 2025

Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Nino Sopromadze Psychotherapy operates this website and acts as the Data Controller for any personal information you provide.

If you have any questions about this policy or how your data is handled, please contact:

Email: nino@sopromadze.com
Address: Margaret Street, London W1

2. Information We Collect

We only collect the information you choose to provide through our contact form. This may include:

  • Your name

  • Email address

  • Phone number

  • Any information you include in your message

We do not use cookies, analytics tools, or any automated data collection technologies on this website.

3. How We Use Your Information

We use the information you provide solely to:

  • Respond to your inquiry or request

  • Arrange appointments or provide relevant information about our services

We do not use your information for marketing purposes or share it with third parties, unless required by law.

4. Lawful Basis for Processing

Under the UK GDPR, we rely on the following lawful bases for processing your personal data:

  • Legitimate Interest: to respond to your inquiry and manage communication with you.

  • Consent: if you provide information voluntarily through our contact form.
     

5. Data Storage and Security

We take appropriate technical and organisational measures to ensure your personal information is kept secure and protected against unauthorised access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal data only for as long as necessary to handle your inquiry or as required by legal or professional obligations. When no longer needed, your data will be securely deleted.

7. Your Data Protection Rights

Under data protection law, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of any inaccurate information

  • Request deletion of your personal data

  • Object to or restrict processing in certain circumstances

  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us using the details above.

8. Complaints

If you have concerns about how we handle your personal data, please contact us first so we can address your concerns.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): Website: https://www.ico.org.uk

9. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website, with the effective date shown at the top.

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